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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanell White

April 30, 2024

5  out of  5 rating by Shanell White
"Caleb was great. He is extremely knowledgeable and was patient with me throughout the process. His customer service skills are AMAZING!"
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Mussy M.

April 30, 2024

5  out of  5 rating by Mussy M.
"What can I say. Ruth and Jeremy have taken really great care of our insurance needs. Whether it’s home or auto, Ruth is always available to take my calls. Maybe once I decide to go with life insurance I’ll give Ruth a ring to chat about life and whether I need to insure it or not. Thank you again for all that you do for our family."
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Trey Guenzler

April 29, 2024

5  out of  5 rating by Trey Guenzler
"Switched over to State Farm last year. Everyone has been extremely friendly and helpful so far, and you can't beat the rates! Very happy with State Farm and highly recommend."
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Bill Foster

April 29, 2024

5  out of  5 rating by Bill Foster
"I had been with Geico for 2 decades, and although I never filed a claim with them my premiums kept getting higher and higher. About 4 years ago I called State Farm and they cut my rates in half, so I decided to add my renters insurance to my policy and it was still about 33% less than what I was paying just for full coverage on my vehicle. Approximately 5 months ago I had a a small accident so I called Jeremy Mast and within 1 week they sent me a check for the damages and paid for a rental car. I took it to Twin City Auto Body and in two weeks I had my car back looking brand new. Thank you State Farm ( and Twin City Auto Body)!!!!"
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Olivia Dreste

April 29, 2024

5  out of  5 rating by Olivia Dreste
"I started using State Farm insurance in 2020 when I switched for better car insurance. I've worked with Caleb from the beginning and he has been the best! He's super easy to work with and responds very quickly! He always takes the time to answer all of my questions and makes sure I understand. I've added renters insurance and just recently added camper insurance and Caleb has made the process super easy! This team is SO helpful!"
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Shana Adams

April 24, 2024

5  out of  5 rating by Shana Adams
"Jeremy and the team are fantastic. They take time to answer questions and make recommendations based on your situation. Highly recommend insuring with this team!"
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Tyler Meyers

April 23, 2024

5  out of  5 rating by Tyler Meyers
"I shopped around for a while for home insurance and State Farm, specifically Caleb, made it so much easier and talked me through all the options and made it easy to understand. I would recommend this office for any type of insurance needs"
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Annette Richardson

April 20, 2024

5  out of  5 rating by Annette Richardson
"Keith Sanders, KEITH SANDERS! I want to shout his name to all potential insurance customers. I started with auto insurance and inquired about life insurance. I love that Keith wanted me to have the best product for ME! His advice and knowledge were invaluable. Jeremy Mast is incredible and he has surrounded himself with wonderful, thoughtful people. They truly make you feel like family. NO CLICHÉ!"
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Lisa Kennedy

April 19, 2024

5  out of  5 rating by Lisa Kennedy
"I bought a car fromm keller motors I talked to Ruth about insuring it for ride home boy let me tell you you need her in your corner the dealer didn't mention my car is a high risk for theft she let them know about it too she will fight for you am not happy with the dealer but Ruth she's a Godsend ty Ruth n state farm truly Lisa k ps Keith was a big help too ty all"
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Amy Caraway

April 19, 2024

5  out of  5 rating by Amy Caraway
"Ruth was super helpful providing insurance information."
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Angela Scott

April 17, 2024

5  out of  5 rating by Angela Scott
"Started purchasing State Farm renter’s insurance in 2018 just recently decided to do auto insurance through State Farm.. when I say Ruth is the Best she really is, came upon a situation with auto insurance and I was furious, I was in a position to look for other insurance company.Ruth took care of the situation the best she could with an patient positive attitude. Yes I’m still with is insurance company only because of Ruth very good communication and customer service skills/care…. Thanks Ruth for all you do!!!"
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Meghan Gray

April 15, 2024

5  out of  5 rating by Meghan Gray
"Caleb has helped me twice now getting renters insurance and has made the process extremely easy! He was prompt, thorough, and took the time to answer all of my questions. Highly recommend!"
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Alyssa Schwent

April 12, 2024

5  out of  5 rating by Alyssa Schwent
"Caleb was incredible to work with. He was very transparent and thorough when he walked me through all my auto and home options. With his help, I saved over $1000 in my homeowners insurance and an additional $50 a month in my car insurance. I highly highly recommend Caleb for all of your insurance needs."
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Thomas LoRusso

April 11, 2024

5  out of  5 rating by Thomas LoRusso
"I would like to give a big thank you to Keith for helping me switch over my homeowners insurance and bundle it with my auto insurance. He was very patient and absolutely awesome at his job. He definitely took the extra time to make me feel comfortable throughout the entire process and it's very much appreciated. I am so happy about switching all my insurance needs to State Farm."
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Tyler Kocher

April 11, 2024

5  out of  5 rating by Tyler Kocher
"Caleb Cox helped me out on my Home and Auto insurance and couldn’t recommend him enough. He walked me through everything my policies include and made it easy to understand, and kept things affordable. Can’t go wrong with this team."
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Pj Suellentrop

April 10, 2024

5  out of  5 rating by Pj Suellentrop
"Have been with this company almost 5 years now and have had ZERO problems with them Ruth in the office is Always a pleasure to deal with😊🫶🏼"
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Kenneth Finch

April 10, 2024

5  out of  5 rating by Kenneth Finch
"Gave me a really good quote on home and auto. Also really good customer service experience after a horrible experience at Liberty Mutual. The even gave me some helpful advice on my home policy. Thank you again."
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Levar C

April 5, 2024

5  out of  5 rating by Levar C
"I would like to give a big thank you to Ruth for helping me switch over my home owners insurance and bundle it with my auto insurance. She was very patient and absolutely awesome at her job. She definitely took the extra time to make me feel fantastic throughout the entire process and it's very much appreciated. She deserves a raise. #PayraiseforRuth"
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Kai Rohrer

April 5, 2024

5  out of  5 rating by Kai Rohrer
"Got auto insurance about $30 (per month) cheaper than any other agencies that quoted me. My agency contact, Keith, did a great job getting the quote for me and setting up my insurance."
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Matthew

April 1, 2024

5  out of  5 rating by Matthew
"Absolutely love this office! They always take great care of me and I love the personal customer service"
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Ryan Casteel

March 28, 2024

5  out of  5 rating by Ryan Casteel
"Ruth was great in assisting me with my insurance plan. Always glad to know I’m covered."
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Rahim Westfall

March 27, 2024

5  out of  5 rating by Rahim Westfall
"They are always fast and accurate never any confusion"
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Kickz & Cannons TV

March 19, 2024

5  out of  5 rating by Kickz & Cannons TV
"I met Jeremy back in 2018 when we purchased our home, since then we’ve gotten introduced to all kinds of helpful services. When we got married he helped us protect our investment by getting our wedding ring insured and life insurance for my wife. He’s definitely helped better my life and made things easier, and when he’s not available his assistance able to handle things like a pro."
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preeya dahya

March 15, 2024

5  out of  5 rating by preeya dahya
"Jeremy has been my insurance agent for a couple years now and he’s been great! He calls and keeps me updated and also to just to check in and make sure any questions are answered. If he’s not there to answer a call Ruth always makes sure she’s right on top of anything I need questions/updates for!"
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Terrence Guthrie

March 5, 2024

5  out of  5 rating by Terrence Guthrie
"Ruth Reno was very helpful and caring ,Ruth took the time to explain and go over everything with me and made sure that I was in good hands"